vivida bkk

The vivida bkk app is an exclusive offering for all clients of vivida bkk, providing a range of practical features to facilitate seamless communication and management of your health insurance needs.

Registration

Prior to initial use, registration is required, which takes approximately 10 minutes. The process involves:

• Installing the vivida bkk app
• Registering with personal data
• Receiving an activation letter with a one-time password by mail to complete registration

Your advantage: Your sensitive data are protected through our secure registration process.

Features

• View and modify personal information, including address, contact, and bank details, as well as details of insured family members
• Upload photographs of sick notes (medical certificates)
• Send messages to vivida bkk
• Submit documents related to various benefits such as parental leave pay, professional dental cleaning, medical aids, and exemption from co-payments
• Request and submit documents for our bonus program
• Apply for the electronic health card (eGK)
• Manage consents for advertising, service, and data usage via the consent center
• Authorize especially sensitive transactions within the online portal using two-factor authentication
• Access information about our addresses and locations
• Dark mode (night view)

Feedback and Ratings

If you have suggestions or ideas for additional features or improvements, please share your feedback by email at [email protected]. You are also encouraged to use the review options available on this platform.

Technical Requirements

• An active membership with vivida bkk

Data Privacy

Your sensitive data are protected through secure login procedures. The initial registration involves verifying your identity via a mailing of an activation letter containing a one-time password, establishing two-factor authentication (2FA). After registration, you can log in using your chosen PIN or biometric data such as Face ID or fingerprint recognition.

Accessibility

You can review the accessibility statement for the app at www.vividabkk.de/barrierefreiheit-vividabkk-app.